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Legal

Terms & Conditions

Please read these terms carefully before using our services.

1. Service Usage

Our broadband services are intended for lawful use only. Any misuse, illegal activity, or unauthorized access is strictly prohibited.

2. Account Responsibility

Customers are responsible for maintaining the confidentiality of their account details and for all activities under their account.

3. Payment & Billing

All services must be paid in advance unless otherwise agreed. Failure to pay may result in service suspension or termination.

4. Installation & Equipment

Installation charges and equipment costs may apply. Equipment provided remains the property of the company unless stated otherwise.

5. Service Availability

We strive to provide uninterrupted service, but downtime may occur due to maintenance, technical issues, or external factors.

6. Cancellation & Refund

Subscription fees are non-refundable unless explicitly stated. Cancellation requests must be raised through customer support.

7. Limitation of Liability

We are not liable for any indirect or consequential damages arising from service usage or interruptions.

8. Changes to Terms

These terms may be updated at any time. Continued use of the service implies acceptance of the updated terms.

9. Contact

For any questions regarding these terms, please contact our support team.